Your Privacy

b33 Privacy Policy

At b33, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use the b33 platform, why we collect it, how we store it, and what rights you have over it. We keep things straightforward — no legal jargon, no hidden surprises.

Last updated: January 2025

Our Commitments

How b33 Keeps Your Data Safe and Private

These six commitments summarise how b33 approaches your privacy. The full policy details follow below.

Your Data Is Encrypted End-to-End
Every piece of personal and financial data you share with b33 is protected using industry-standard TLS encryption. Whether you're registering, making a deposit via bKash or Nagad, or updating your account details, your information travels securely and is stored in encrypted form on b33 servers.
We Never Sell Your Personal Data
b33 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your b33 account, process transactions, and comply with our legal obligations. That's it — nothing more.
You Control Your Own Data
Every b33 player has the right to access, correct, or request deletion of their personal data. You can update most of your account information directly from your b33 account settings. For data deletion requests or more complex queries, our support team is available 24/7 to help.
Cookies Are Used Transparently
b33 uses cookies to keep your session active, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track your activity outside of the b33 website. You can manage cookie preferences through your browser settings at any time.
Data Is Retained Only as Long as Needed
b33 retains your personal data only for as long as your account is active or as required by applicable law. When your account is closed and the applicable retention period has passed, your personal data is securely deleted from b33 systems. We do not hold onto data we no longer need.
You Can Opt Out of Marketing at Any Time
If you have opted in to receive promotional communications from b33, you can withdraw that consent at any time. Simply update your communication preferences in your account settings or contact b33 support. Opting out of marketing will not affect your ability to use the b33 platform or receive important account notifications.
Contents
1 Introduction

This Privacy Policy describes how b33 ("b33", "we", "us", "the platform") collects, uses, stores, and protects the personal information of players and visitors who use the b33 website and mobile application at b33-b33.com.

By registering an account on b33 or continuing to use the b33 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not use the b33 platform.

Your privacy matters to us. b33 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We only collect what we genuinely need, and we never use your data in ways you would not reasonably expect.

2 Data We Collect

b33 collects the following categories of personal data from players and visitors:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash / Nagad / Rocket wallet number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Platform security and fraud prevention
Usage Data Games played, session duration, betting history Platform improvement and responsible gaming
Communication Data Support chat logs, email correspondence Customer support and dispute resolution

b33 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

3 How We Collect Your Data

b33 collects your personal data through the following methods:

  • Direct interactions — when you register an account, make a deposit, request a withdrawal, contact support, or update your account settings.
  • Automated technologies — when you browse the b33 website or use the b33 app, we automatically collect technical and usage data via cookies, server logs, and similar technologies.
  • Payment providers — when you make a deposit or withdrawal via bKash, Nagad, or Rocket, we receive transaction confirmation data from those providers.
  • Identity verification — when you submit documents to verify your identity or age, we collect the information contained in those documents.

Note: b33 does not purchase personal data from data brokers or any third-party marketing lists. All data we hold about you comes directly from your interactions with the b33 platform.

4 How We Use Your Data

b33 uses your personal data for the following purposes:

  • To create and manage your b33 account.
  • To verify your identity and age in compliance with our 18+ policy.
  • To process deposits and withdrawals via your registered mobile wallet.
  • To provide customer support and resolve disputes.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To send you important account notifications, such as transaction confirmations and security alerts.
  • To send you promotional communications, if you have opted in to receive them.
  • To improve the b33 platform based on how players use it.
  • To comply with applicable legal and regulatory obligations.
  • To support responsible gaming by monitoring for signs of problem gambling behaviour.

b33 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5 Sharing Your Data

b33 does not sell your personal data to any third party. We may share your data with the following categories of recipients only where necessary and only to the extent required:

  • Payment providers — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
  • Identity verification services — third-party KYC providers may process your identity documents to verify your age and identity on our behalf.
  • IT and hosting providers — companies that provide the technical infrastructure on which b33 operates may have access to data stored on those systems, subject to strict confidentiality agreements.
  • Legal and regulatory authorities — b33 may be required to disclose personal data to law enforcement or regulatory bodies where required by applicable law.

All third parties with whom b33 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.

No marketing sharing: b33 never shares your personal data with third parties for their own marketing purposes. Your contact details will not appear on any marketing list that b33 does not directly control.

6 Storage and Security

All personal data collected by b33 is stored on secure servers protected by industry-standard security measures, including TLS encryption for data in transit and AES-256 encryption for data at rest. Access to personal data is restricted to b33 staff and contractors who have a legitimate need to access it in order to perform their duties.

b33 conducts regular security reviews and penetration testing to identify and address potential vulnerabilities. In the event of a data breach that is likely to result in a risk to your rights and freedoms, b33 will notify affected players as quickly as reasonably possible.

  • All b33 staff with access to personal data are subject to confidentiality obligations.
  • b33 uses two-factor authentication internally to protect access to systems containing personal data.
  • Player passwords are stored in hashed form and are never accessible in plain text, even to b33 staff.

Your responsibility: While b33 takes every reasonable step to protect your data, you also play a role. Please use a strong, unique password for your b33 account and never share your login credentials with anyone.

7 Cookies

b33 uses cookies and similar tracking technologies on the b33 website and app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use b33.

b33 uses the following types of cookies:

  • Essential cookies — required for the b33 platform to function. These include session cookies that keep you logged in while you play. You cannot opt out of essential cookies without stopping your use of b33.
  • Preference cookies — remember your settings and preferences, such as your preferred language or display settings.
  • Analytics cookies — help us understand how players navigate b33 so we can improve the platform. Data collected by analytics cookies is aggregated and anonymised.
  • Security cookies — used to detect and prevent fraudulent activity and unauthorised access to b33 accounts.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the b33 platform.

8 Data Retention

b33 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or as necessary to resolve disputes, enforce agreements, or comply with legal obligations.

  • Account data — retained for the duration of your account and for up to 5 years after account closure, in line with standard financial record-keeping requirements.
  • Transaction data — retained for up to 7 years to comply with financial regulations.
  • Support communications — retained for up to 3 years after the last interaction.
  • Technical and usage data — typically retained for up to 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.

When the applicable retention period has passed, b33 will securely delete or anonymise your personal data. If you request deletion of your data before the end of the retention period, b33 will delete what it is legally permitted to delete and explain any data that must be retained and why.

9 Your Rights

As a b33 player, you have the following rights in relation to your personal data:

  • Right of access — you can request a copy of the personal data b33 holds about you at any time.
  • Right to rectification — if any of your personal data held by b33 is inaccurate or incomplete, you have the right to have it corrected.
  • Right to erasure — you can request that b33 delete your personal data, subject to any legal retention obligations.
  • Right to restrict processing — in certain circumstances, you can ask b33 to limit how it uses your personal data.
  • Right to data portability — you can request a copy of your personal data in a structured, machine-readable format.
  • Right to object — you can object to b33 processing your personal data for direct marketing purposes at any time.
  • Right to withdraw consent — where b33 processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact the b33 support team via the Support page or by emailing [email protected]. b33 will respond to all data rights requests within 30 days.

10 Minors

The b33 platform is strictly for players aged 18 and over. b33 does not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account.

If you believe that a minor has registered on b33 or that b33 holds personal data relating to a minor, please contact our support team immediately so we can investigate and take appropriate action.

11 Changes to This Policy

b33 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or through an in-platform notification.

The updated Privacy Policy will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how b33 protects your privacy. Your continued use of the b33 platform after any update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how b33 handles your personal data, please get in touch with our team:

b33 aims to respond to all privacy-related enquiries within 30 days. For urgent matters, live chat is the fastest way to reach our team.

Play With Confidence

Your Data Is Safe — Now Let's Play on b33

Now that you know how b33 protects your privacy, create your account and start playing. Registration takes two minutes and your first deposit via bKash or Nagad is available instantly.

Create Your b33 Account Terms and Conditions

18+ only  ·  Privacy policy applies  ·  Play responsibly